Shipping Policy

Shipping Destinations

All orders ship from one of our five Canadian retail locations. We ship orders anywhere in Canada and the contiguous USA, excluding P.O. boxes.

Shipping Rates

All Ontario orders will be subject to a flat shipping rate of $25 CAD. All other Canadian orders will be subject to a flat shipping rate of $35 CAD. All orders shipped to the contiguous USA will be subject to a flat shipping rate of $50 CAD.

Taxes + Duties

All Canadian orders are subject to federal and provincial sales taxes where applicable. Orders to the contiguous USA are not subject to Canadian sales taxes; however, customs fees and/or import duties may apply.

Shipping Carriers

All shipments to Canada will ship using Canada Post or Canpar; the carrier can be selected at checkout. All shipments to the contiguous USA will ship using a carrier selected by our international shipping broker.

Processing Times

All orders will be processed within 3–4 business days. Delivery times will vary based on carrier and destination.

Tracking Info

All shipments are tracked from the time they leave our stores. Once your order has shipped, you will receive a confirmation email with your tracking number.

Store Pickup

If you’re a local customer and wish to pick up your order from one of our five retail locations, you may select your preferred pickup location at checkout.